We contributed to the overall industrial design of Canon’s imagePROGRAF TC-20 and TC-20M large-format printers, refined design details during the production phase, and provided design oversight for promotional materials.
Design Concept / Combining Compactness with Ease of Use
Despite supporting large-format printing up to A1+, the TC-20 / TC-20M was designed with compact proportions that allow installation on desks, shelves and other limited workspaces.
Its exterior was organized around a front-access layout for everyday operations such as loading roll paper, refilling ink and performing maintenance. A simple, horizontally oriented form balances the functional character of professional equipment with an appearance that integrates naturally into a wide range of work environments.
Usability / Translating User Testing into Intuitive Operation
The development process included early evaluation using paper mock-ups and usability testing with users unfamiliar with large-format printers.
Insights from real operating procedures—including roll paper replacement, ink refilling and routine maintenance—were reflected in the product design. The resulting interface and physical layout were developed to make operating points and procedures easy to understand, even for first-time users.
Design Development / Refining the Design Through Production
The project covered the overall product design as well as continued design refinement throughout the production development phase.
Proportions, details and individual components were adjusted in response to engineering and manufacturing requirements while maintaining the original design intent and the overall quality of the finished product. Design supervision was also provided for promotional materials supporting the product launch.
